Our Guarantees
We Offer 100% Guaranteed Results on Our Services, Repairs, and Installed Equipment
Service Guarantee
We believe in the quality of our superior service, so much that if you aren’t 100% satisfied we will refund all of your money.
Repair Guarantee
We guarantee the repair is fixed right or the repair is free. If a repair fails during the first year we will repair it again at no charge.
Replacement Guarantee
We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.
*All Guarantees Apply To Residential Only. Limit: Must Be Within (30) days of the completed service.
We Will Respect Your Home
If our technicians smoke or swear in your home, do not wear shoe covers, or leave without cleaning up, you do not pay for the service.
Drug & Background Checked
All of our employees are thoroughly screened, and drug tested, just as it should be. We want you to feel comfortable in your own home.
Trained, licensed service technicians proudly serving the DFW Metroplex since 1996
All of our technicians are thoroughly screened to ensure each of our customer’s safety. We only hire guys we would trust taking care of our own families. We understand that our industry does not have the best reputation, that is why we train weekly to sharpen our skills. When you search for an HVAC, Plumbing or Electrical company and come across our page, rest assured you are in honest hands.
Why We're Your #1 Choice
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Trusted by Thousands of Homeowners
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24/7 Emergency Support
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Honest, Upfront Pricing
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Licensed & Certified Professionals
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Same-Day Service Across DFW
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Very Nice
“I had a garbage disposal issue that caused leaking and needed to get it fixed fast but it was the day before Thanksgiving. Alannah was sweet and got me set right up for Friday. The guys came out, Josiah and Luis and took care of it quickly. They were reall”Dee B. -
They truly go above and beyond!
“Last night I had a major leak from our water heater boiler, and I can't say enough good things about Roger who came came out to fix it! He was amazing! Incredibly efficient, professional, and knowledgeable. Not only did he fix the leak, but he also provided us with the best solutions and options for repair, which made the whole process much easier. Additionally, Roger referred us to a company that could dry our hardwood floors, which was a huge help! I also want to give a shout-out to Jacqueline, who was fantastic in setting up our appointment. She answered my call immediately, even during a busy time, and made sure everything went smoothly. I highly recommend Roger and Astar Plumbing for any plumbing needs. They truly go above and beyond!”Petra F. -
Five stars all the way
“I can't say enough good things about my recent plumbing service call with Astar Heating and Air! They were prompt, professional, and everything was handled efficiently, but the real star of the show was our technician, Josiah. Josiah was absolutely fantastic from start to finish. He quickly diagnosed the issue, clearly explained what needed to be done (without using overly confusing jargon!), and completed the plumbing repair with incredible care and expertise. He was polite, professional, and genuinely went above and beyond to ensure I was satisfied and comfortable with the work. It's rare to find such high-quality service, and Josiah is a huge asset to the Astar team. If you need plumbing service, I highly recommend requesting him! Five stars all the way.”Adam D. -
Highly recommend Astar
“Chris did an excellent job assessing our leak and formulating a corrective action plan. He was very kind, helpful, and answered all our questions. Highly recommend Astar.”Monika W. -
Incredibly Kind
“Nathan came out to descale our tankless water heater and did an excellent job. He was incredibly kind, professional, and took the time to explain everything he was doing. It’s rare to find someone who is both knowledgeable and genuinely nice to work ”Chris T. -
I would hire again!
“Steve and Nathan were very professional and detail oriented. They troubleshot my tankless hot water issue until resolution. The pricing from the company was very competitive. I would hire the company again and request the same technicians!!”Dan S.
