Our Guarantees
We Offer 100% Guaranteed Results on Our Services, Repairs, and Installed Equipment
Service Guarantee
We believe in the quality of our superior service, so much that if you aren’t 100% satisfied we will refund all of your money.
Repair Guarantee
We guarantee the repair is fixed right or the repair is free. If a repair fails during the first year we will repair it again at no charge.
Replacement Guarantee
We guarantee that the equipment we have installed will perform as we have stated. If the system does not heat or cool your home to your satisfaction, we will remove it and return 100% of your investment.
*All Guarantees Apply To Residential Only. Limit: Must Be Within (30) days of the completed service.
We Will Respect Your Home
If our technicians smoke or swear in your home, do not wear shoe covers, or leave without cleaning up, you do not pay for the service.
Drug & Background Checked
All of our employees are thoroughly screened, and drug tested, just as it should be. We want you to feel comfortable in your own home.
Trained, licensed service technicians proudly serving the DFW Metroplex since 1996
All of our technicians are thoroughly screened to ensure each of our customer’s safety. We only hire guys we would trust taking care of our own families. We understand that our industry does not have the best reputation, that is why we train weekly to sharpen our skills. When you search for an HVAC, Plumbing or Electrical company and come across our page, rest assured you are in honest hands.
Why We're Your #1 Choice
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Trusted by Thousands of Homeowners
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24/7 Emergency Support
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Honest, Upfront Pricing
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Licensed & Certified Professionals
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Same-Day Service Across DFW
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Great job!
“Thank you, Astar! Despite it being a holiday weekend, they were here to install a new HVAC system in our home. The team was great from the begining with first of all getting us a great deal, but then with the install they had a great attention to detail and made sure everything was perfect! I'm LOVING how well it's keeping our home at the desired temperature now! Thank you, Philip, Gee, Nieves, and your team members, for doing a great job!”Jared V. -
Highly recommend
“Jason came out to check our AC when it wasn’t cooling properly and did a great job. He was super friendly, professional, and explained everything clearly so we understood what was going on. I really appreciated how thorough and patient he was. Highly”Reema A. -
Great technicians
“I had a wonderful experience from referral to repair/ install day. I was referred by my neighbor Jason. I called and had an appointment for a free estimate on a Saturday. An employee Jason came and provided the estimate with several options. He also provided clear pictures of the problem. When we made our decision that we would proceed with the service I called during the week of thanks giving. I didn’t think we would get work down until after the holiday. The work was done the Wednesday before by Uriel(Jose) and Edgar. They were great technicians. They were able to answer our questions in English and Spanish. They provided excellent customer service and great work. They cleaned up behind themselves and placed anything back they had to move.”Idell P. -
Great experience
“We had a great experience with Noel. He was prompt, professional, and arrived within the scheduled window. He quickly identified the problem with our heater, explained everything to us clearly, and completed the repairs in a timely manner. He was very courteous, wore shoe covers, and left the work area clean. We're very pleased with the service and would definitely recommend him and your company.”Alazar B. -
Highly recommend AStar Plumbing
“Plumber Thomas from AStar Plumbing came out on an emergency call and provided exceptional service from start to finish. Not only was he professional and courteous, but he also took the time to explain each step of the process so I could understand what was being done. He performed several troubleshooting methods, identified the exact cause of the issue, and cleared it quickly. Everything is now working perfectly. Thomas also offered me a discount and introduced AStar’s Plumbing and HVAC subscription plan, which includes free annual cleanings — a great value! His professionalism, knowledge, and customer-focused approach truly deserve this 5-star review. Highly recommend AStar Plumbing and Thomas!”Marlow C. -
Excellent service
“Spent a good bit of time explaining the problem he found, what needed to be done as well as some options. He ended up doing it twice so he could catch both myself and my wife. Excellent service and customer relations skills. Got us all set up for a new install.”Richard H.
