FAQ

General

• How quickly can a technician arrive?

  For most calls in Dallas, we offer same-day arrival and 24/7 emergency scheduling.
• Do you offer maintenance plans?

  Yes. Our Gold Star Membership includes HVAC tune-ups, priority service, and discounts to help prevent costly breakdowns.
• Are your electricians licensed?

  Yes. Our electrical team is fully licensed and insured, handling panels, outlets, generators, EV chargers, and home safety repairs.
• How much does HVAC repair cost?

  Pricing depends on the issue, but we always provide upfront estimates before any work begins so you know the exact cost with no surprises.
• Do you provide emergency plumbing services?

  Yes. We offer 24/7 emergency plumbing repair for leaks, clogged drains, water heaters, sewer backups, and burst pipes.
• What areas do you serve?

  We serve the entire DFW Metroplex, including Dallas, Fort Worth, Arlington, Plano, Irving, Garland, Richardson, Frisco, McKinney, and nearby communities.
• What areas do you serve?

  We serve the entire DFW Metroplex, including Dallas, Fort Worth, Arlington, Plano, Irving, Garland, Richardson, Frisco, McKinney, and nearby communities.
• Do you offer same-day HVAC repair in Dallas?

  Yes. Astar provides same-day AC and heating repair in Dallas and the DFW Metroplex with fully stocked trucks and licensed technicians ready to help 24/7.